Lost phone and cannot verify due to 2-step authentication | Razer Insider
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Question

Lost phone and cannot verify due to 2-step authentication

  • June 29, 2024
  • 1 reply
  • 36 views
awakan91

I can't proceed with my supposed purchase because of the 2-step authentication,. I lost my old phone so I don't have access to the mobile number registered,. Help please,. I am only using mobile phone

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3277 replies
  • July 2, 2024

Hello awakan91,

I received your message with your information. Please follow the steps I have provided to set up your account 2FA. All the best!

​​​​​​​*Thread locked to curb the conversation to PMs.

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