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Question

lost phone number

  • November 25, 2025
  • 2 replies
  • 222 views

capinpin

Hello. currently i cant use and purchase using razer gold, my old number and back up codes are gone, please help me

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2 Replies

capinpin
  • Author
  • Insider Mini
  • November 25, 2025

Hello. currently i cant use and purchase using razer gold, my old number and back up codes are gone, please help me


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • November 25, 2025

Hi capinpin,

I’m here to help! I understand that you lost access to your old phone number associated with your Razer ID. Please PM the following information so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.