I still have access to the email used in the account and I also have a proof of recent purchase of Gold credits. However, I can’t use the credits since it will request OTP or it needs a back- up code in which both I no longer have access. Need help on this. Thanks!
Lost phone number and backup code
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- Razer Support
Hello connectbitBigFootFeet147,
I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.
Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:
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