Lost phone number and cant top up | Razer Insider
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Question

Lost phone number and cant top up

  • February 13, 2024
  • 1 reply
  • 29 views

clubsleekAvocado322

i recently reload my razer gold now when im about to top up for game credits an otp was sent to my old number and i dont have any access to it anymore and i cant change it because you still need authentication and also it doesnt have any other option i dont have backup codes and theres no email authentication option how can i change my phone number i need to top up already

 

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1 Reply

Razer.Aero
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  • Razer Support
  • February 15, 2024

Hi clubsleekAvocado322,

I’ve responded to your PM. Feel free to send me a ping if you need further assistance in the future. Have a good one!

*Thread locked to curb the conversation to PMs.