I lost my phone and my current number that I'm using is on it, now I can't use my gold cause I need to get the code using my phone and I also forgot my backup codes that's why I cant do anything, the only thing I got is my backup email but it's not usable meaning there's no choices to pick it. Only phone number and backup code. I need help please, I don't want to waste money
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LegendKinzki
I lost my phone and my current number that I'm using is on it, now I can't use my gold cause I need to get the code using my phone and I also forgot my backup codes that's why I cant do anything, the only thing I got is my backup email but it's not usable meaning there's no choices to pick it. Only phone number and backup code. I need help please, I don't want to waste money
Sad to hear about your lost phone, including its number. You will need to contact our dedicated Razer Gold Support Team through this link: https://gold.razer.com/ticket-inbox/submit. Allow them to send you a follow-up message via email. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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