hi
i have the same problem as this post
https://insider.razer.com/razer-support-45/lost-basilisk-uktimate-dongle-75592,
i was wondering if you could help me.
my product is
Razer Basilisk Ultimate | RZ01-03170
Sn: PM2035H13351706
i can't find my usb dongle anywhere. im not sure the model no, i believe its a USB Dongle model DGRFG6
Also my Razer Mouse Dock Chroma RC30-030502 completley stopped working no power, its not even recognised when plugged in to the PC.
Hence i need the USB dongle to put in the PC directly to enable Wireless.
If you could do the same and look in the inventory for one, i would really appreciate it.
im not bothered about the dock as long as i can use my mouse wireless
im located in hertfordshire UK.
i hope to hear from you soon.
many thanks