i recently lost my 2FA connected to my account and now i am unable to use my gold points and they are just sitting there i cant change anything in settings as it requires 2FA and i can basically not do anything rn .
i have been trying to contact support via live chat but it is showing “no agent available right now” since yesterday .
Question
Lost Recovery Codes and 2FA
This topic has been closed for replies.
- Razer Support
Hi there,
Thank you for sharing your concern here. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update. Thanks!
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