Lost sim, now cant purchase anything without OTP | Razer Insider
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Question

Lost sim, now cant purchase anything without OTP

  • September 16, 2025
  • 1 reply
  • 17 views

sqrdonyx

Need help on replacing my sim number as I cant purchase anything cause it requires OTP to proceed with the payment. Anyone please help me I really need this.

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1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • September 16, 2025

Hello sqrdonyx,

Let me assist you with your concern. I understand that you lost access to your old phone number associated with your Razer ID. Please PM the following details so I can verify your account. Thanks!

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:
 

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