Lost USB dongle for Razer Blackshark while moving | Razer Insider
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Lost USB dongle for Razer Blackshark while moving

  • September 24, 2025
  • 2 replies
  • 35 views

Heyy,

recently moved to another country, and while moving I lost the USB dongle to the headset. 

 

I don’t have a RazerCare protection plan, but am willing to pay (if reasonable) for a replacement USB dongle. Is this the right medium to request for the replacement part?

 

Your product is out of limited warranty and ineligible for free support. If you have a RazerCare Protection plan, willing to pay a repair fee (for laptops only), or feel this is an error, please make the appropriate selection. Proof of purchase is required if you do not have a RazerCare Protection plan. We recommend posting your questions to our Razer Insider where you may get your answer faster.

 

Best regards,

 

This topic has been closed for replies.

2 Replies

  • Author
  • Insider Mini
  • September 24, 2025

The model is 

Razer Blackshark V2 PRO wireless white

Bought in Finland / EU in August 2024.

I do have a order confirmation which says it’s also a receipt.


Razer.ScarletRouge

Hey there, ​@whoisdzx2 
 

I understand you are looking for a replacement dongle for your Razer Blackshark V2 Pro. I can check our inventory to see if we have a stock for a replacement dongle for your device. Please send me a private message with your device's serial number and current country of residence, so that I can check our system for replacement stock availability in your area. Thank you!


 

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