Low audio, Razer Kraken Tournament Edition | Razer Insider
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Hello, my Kraken have recently started to have very low volume. I have already tried to:

1. Turn up the volume from the 2 points of the Kraken and from the PC mixer

2. Reinstall the Drivers

3. Reinstall Synapse

4. Clean the Jack

What can I do? Thanks in advance for the help.
Have you tried on a different device?

Have you checked if there are any "sound enhancers" enabled in windows that may result in a drop in volume?
I have tried on another PC with USB output, I have also tried with the mobile phone and always the same problem. For sound enhancers I have no idea what I should check.
Hi.Sexy_stepmom_and_her_son_trying_not_to_freeze
ilmietitore25
Hello, my Kraken have recently started to have very low volume. I have already tried to:

1. Turn up the volume from the 2 points of the Kraken and from the PC mixer

2. Reinstall the Drivers

3. Reinstall Synapse

4. Clean the Jack

What can I do? Thanks in advance for the help.


Update the firmware of your headset by following the steps here. Otherwise, the problem is hardware-related. PM me the serial number of your headset so I can validate its model and share a copy of your receipt so I can check its warranty and start a case for a replacement request.



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