Low sound volume in videogames | Razer Insider
Skip to main content

Low sound volume in videogames

  • September 13, 2019
  • 4 replies
  • 128 views
D
Since the last update of Razer Synapse (version 2.21.24.1) all sounds in my games are very low, but not in other applications. I have to put the master volume in Windows up to 100% (individial volume levels of video games are also at 100%) to have a reasonable volume in games... but I can't increase it further. Before I had the volume level around 50%. I also have to scale down the volumes of all other applications back to 25% to make sure my ears don't blast off. I already tried to uninstall and reinstall Razer Synapse and drivers but that doesn't work. Uninstalling Razer Synapse will have the volumes back to normal levels. Does anyone else have this problem? Any solution? Kraken 7.1 V2 Windows 10
    piciusz2
    RayrayGumiChan
    RacianVD
    20 people like this
    • piciusz2
      piciusz2
    • RayrayGumiChan
      RayrayGumiChan
    • RacianVD
      RacianVD
    • woeihaur84
      woeihaur84
    • AlphaTay
      AlphaTay
    • pancholr
      pancholr
    • FiszPL
      FiszPL
    • Proteas
      Proteas
    • Gibson7
      Gibson7
    • Natachat90
      Natachat90
    • Maestro_Luca
      Maestro_Luca
    • devlincmk
      devlincmk
    • Sye_The-Vie
      Sye_The-Vie
    • aiyionman
      aiyionman
    • FaezzulFarhan
      FaezzulFarhan
    • Gamerinasuit271
      Gamerinasuit271
    • vaskivskyi
      vaskivskyi
    • TheDragonSoly2
      TheDragonSoly2
    • Schnelles
      Schnelles
    • samuel2050
      samuel2050
    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    4 Replies

    T
    Same issue need help
    B
    Same issue here, not just in games for me, but in youtube videos aswell the sound is coming from specific sides of the headset and sounds lower quality
    D
    • Dotchli
    • Author
    • Insider Mini
    • 5 replies
    • September 17, 2019
    I might have found the reason of the extremely low audio volumes in videogames which appeared recently. Apparently, there has been a Windows 10 update (KB4515384) this week which caused audio issues for many people and there are many complaints about low audio volumes in games after this update. Windows already mentioned that they will reverse these changes at the next cumulative update which will be released at the end of this month. I suppose the audio issues are not caused by Razer Synapse or drivers and we have to wait for the coming Windows update. More info -> google for: KB4515384 audio issues
    B
    yo bois, i dont know if you had this issue as well, but on top of my low sounds in videogames i had low quality sound on youtube videos and sound was coming from specific sides of the headset, so it was basically stereo insted of 7.1, and my synapse had no sound in calibration thing. If you are experiencing this heres the fix
    • Open the Task Manager and close all process for Synapse.
    • Temporarily unplug your Razer Kraken 7.1 v2.
    • Open the Device Manager and on the upper left, click on View > Show Hidden Devices.
    • Expand all driver categories and look for all the drivers you can find for Razer Kraken 7.1 v2.
    • Uninstall all the drivers and make sure that you also select the option to delete the driver installers.
    • Open Synapse again and plug in your headset.
    • Open any Youtube video and test if the Audio makes any difference.
    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings