Macros and Double click not working | Razer Insider
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Question

Macros and Double click not working

  • September 10, 2023
  • 1 reply
  • 100 views

On the Razer Synapse app, i went to mouse>customize to add macros and doucle click however when i added my created macro to a mouse key (right click), it shoiws a red thing with a red cross and when i hover over it, it says “This mapping requires Synapse”

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1 Reply

Razer.Aero
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  • Razer Support
  • September 12, 2023

Hello icedq,

Let me assist you with your concern. I will forward your concern to our Support Team for further investigation. Please help me gather the following information below, so I can initiate a ticket on your behalf:

MSinfo logs
Razer Synapse 3 logs
Windows version

Save the shareable files via any online drive account listed here. Also, fill in the following:

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Date of purchase:
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