Microphone issue with USB headset on PS4 (Kraken 7.1 Chroma) | Razer Insider
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Microphone issue with USB headset on PS4 (Kraken 7.1 Chroma)

  • August 10, 2021
  • 1 reply
  • 25 views

I have an issue with my USB Headset (Razer Kraken 7.1 Chroma) on my PS4 The issue is that my microphone (built into the usb headset) gets disconnected repetedly. I get a "no microphone you can use" notification followed by a "microphone changed to headset connected to controller" notification. So everytime it happens I have to go to audio devices in settings and change the input device to my USB headset which is very annoying. I know that my headset work fine in all other devices like my PC so its not the headset and I know its not the usb port of my PS4 because the output device doesnt change an my audio never cuts off. Small detail is that I have to turn off the "automatically switch output device" in audio devices setting because if not off when the microphone gets disconneted so does the output audio. One post I found said that the controllers drivers were outdated but the person didnt have an original Dualshock 4 like I have. I haven't found a way to update PS4 controller drivers. If anyone knows about this issue i would appreciate any info.
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1 Reply

Please send me the serial number of your headset via PM. I'll be needing it to verify its model and look into firmware-related solutions. Let's continue from there. I'll lock this thread now.