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Microphone Not Working RAZER Nari Ultimate

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34 Replies

M
Razer.RedPanda
Hi guys! Try to repair Synapse and reinstall/update the drivers. Let me know through PM how it goes.
ive done everything and my mic only works if its wired it wont work bluetooth on my windows pc or my ps4
R
  • Ryujin27
  • 4 replies
  • March 27, 2019
Guys there is a workaround/fix for this. I've attached the link to the Reddit thread about it. Long story, you need to create a NET NEW Razer account and use that account to log in to Synape 3, then the mic will work. https://www.reddit.com/r/razer/comments/9l16np/razer_nari_microphone_not_functional_on_windows/?utm_medium=android_app&utm_source=share
D
I did do that didn't work one of the mods got to me and send me a link for a firmware update after that it was fixed but now I just left my headset alone and off for a few weeks and now its broken again this time a SHIT craking sound has come up jesus razer fix your shit dont want to ask for fixes every few weeks and everytime turn on my headset
I
  • IroC66
  • 1 reply
  • April 4, 2019
Hello. After trying so many things, I’ve found a solution on my mic problem. I'ts a Synapse 3 problem with power management:
  • Create a new fresh account on Synapse and use it (to reset the settings). Turn off then turn on your headset.
  • Setup the headset but don’t touch the power management part. This will cause the mic problem apparently (let the settings by default).
This work for me now. Hope it helps
L
  • lols28898
  • Insider Mini
  • 4 replies
  • May 19, 2019
edu616
I bought the Razer Nari Ultimate a few days a go. At first Everything was fine until suddenly my MIC stopped working and Windows would not pick up anything from it, everything is correct on my end, I even tried a different computer and set them up with Synapse V3 and that computer also did not pick any sound from the microphone. I decided to google my problems and saw this post: https://www.reddit.com/r/razer/comments/9l16np/razer_nari_microphone_not_functional_on_windows/ To my surprise there has been a lot of people with the same problem and there has been no fix for it. I installed the latest update on Synapse but still the problem continues. Are you guys (RAZER) working on this since the post above is from October and there still no fix for this? This is my first Razer product and it might be my last I was so exited with the haptic feedback and was able to EQ this headset to my liking and overall this is a solid headset it just needs fixing for it's microphone. The Other issue with the mic is that the side-tone is barely existent as when the mic was working I almost had to put it inside the mouth to get it to register and this was with the setting all the way up. The mic does work when using the 3.5mm headphone jack but that is not the point of a wireless headset!
I HAVE THE SAME PROBLEM
L
  • lols28898
  • Insider Mini
  • 4 replies
  • May 19, 2019
I bought headset on monday and the microphone died on saturday.tried everything didnt work at all, i hope they can fix this.
L
  • lols28898
  • Insider Mini
  • 4 replies
  • May 19, 2019
IroC66
Hello. After trying so many things, I’ve found a solution on my mic problem. I'ts a Synapse 3 problem with power management:
  • Create a new fresh account on Synapse and use it (to reset the settings). Turn off then turn on your headset.
  • Setup the headset but don’t touch the power management part. This will cause the mic problem apparently (let the settings by default).
This work for me now. Hope it helps
dude you are my hero
L
  • lols28898
  • Insider Mini
  • 4 replies
  • May 19, 2019
lols28898
dude you are my hero
it works thx a lot you saved my life
I
Doing a firmware update did it for me. Just download this and follow the steps: http://rzr.to/pEvsk Gl man
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