I bought the Nari Ultimate yiesterday. As I was charging the headset I inserted the USB receiver in my Win10 laptop and it began installing Cortex and Synapse 3. During the install process I received this error message. I did some research on Razer's support site and it suggested uninstalling and a clean reinstall, which I did today. I received the same error message. I did all of the verifications steps to check for corrupted OS files, Win updates (already up to date), firewall/antivirus issues. Can anyone help?
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