MIR4 ERRO NO PAGAMENTO | Razer Insider
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NÃO CONSIGO ADQUIRIR MOEDAS DO MIR4. NÃO É POSSÍVEL FAZER LOGIN NA PLATAFORMA PARA ACESSAR A CONTA DA RAZER
tambem tenho esse problema, eles estao la como forma de pagamento porem nao funciona.
Hey there!



Thank you very much for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. I will be very happy to assist you with your issue.



Here could you please let me know more details regarding this issue?



  • @UltraPinkcoolIVORY439 I am sorry that I may miss your issue. Did you mean you cannot log in to your Razer ID? If yes, could you please provide us with your Cortex logs for us to further investigate this issue?

  • @jkalazans Did you mean your gameplay time is tracked, but when you click the circle to collect the Razer Silver on the left top of the Paid to Play page, it does not work?



We apologize for any inconvenience this issue has caused you. Thank you very much for your patience.



Michelle
Também estou com esse problema, quando tento fazer login id pra realizar a compra no mir4 dá usuario não autorizado. mandei ticket para razer gold e ainda não tive resposta
BlizzardBluehitbase390
Também estou com esse problema, quando tento fazer login id pra realizar a compra no mir4 dá usuario não autorizado. mandei ticket para razer gold e ainda não tive resposta


Hey there!



Thank you for sharing your issue with us here. To quickly help you out, please PM your ticket number to our peer @Razer.Speedcr0ss ? Believe he can help you.



@Razer.Speedcr0ss Could you please assist this user?



Thank you very much!



Michelle
Thanks for the mention, Michelle-RazerCortex!



Hey UltraPinkcoolIVORY439 and jkalazans. Please contact our dedicated Razer Gold Support Team through this link: https://gold.razer.com/ticket-inbox/submit.



Hi BlizzardBluehitbase390! Please send me your case number via PM so I can review and tap our team.
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