mis already registered, but not under my Razer ID | Razer Insider
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Question

mis already registered, but not under my Razer ID

  • September 29, 2024
  • 1 reply
  • 10 views
hitcafeYellowRose318

I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. How do I fix this problem?

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1 Reply

Razer.sushi.boi

Hi there, @hitcafeYellowRose318!

 

Thanks for letting us know about this. Where specifically did you purchase your headset? Let me know via PM along with its serial number so I can validate in our database and check the registration.

 

*Thread locked to curb conversation to PM.

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