Missed Shipment via Fedex | Razer Insider
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Question

Missed Shipment via Fedex

  • August 15, 2026
  • 2 replies
  • 20 views

Danger-Close

Support staff,

I recently missed my shipment of my Razer Leviathan V2 X.
It was listed as arriving on August 17.
I was out for a medical procedure and returned home on 8/15. In plenty of time to be home for the 8/17 date.


When I get home there is a note on my door from FedEx saying they tried to deliver on 8/12, 13 and 14th and that the package is on it’s way back to the shipper.

Well before the 8/17 date.


How can I get this package turned back around to me?

Had I known it would arrive so early I would have made arrangements with my neighbors.

 

Is there anything you can do?

-K

This topic has been closed for replies.

2 Replies

Danger-Close
  • Author
  • Insider Mini
  • August 18, 2026

I still have heard nothing from Razer support, or FedEx, other than my package is being  returned to the shipper. 

 

Is there any way we can get my sound bar delivered to me?

current as of 8/17, the expected delivery date.


Razer.Caziel
  • I am the Lightbringer
  • August 18, 2026

Hi ​@Danger-Close,

Do you already have a case number? If so, please send it to me via PM. If not, I highly recommend contacting our Order Support Team via chat here, especially given the time-sensitive nature of your issue.

 

Thread locked to curb the conversation to PMs.