missing code 2 or 3 numbers

Hello Moronkeji,

I have limited access to this part of our system. I recommend submitting a Ticket or chatting with customer service through Live Chat  by clicking the green chat button at the bottom right. This will allow you to resolve the issue in real-time. Please make sure to include all relevant information and photos of the card, including the scratch-off code. Kindly follow the specifications below:

1. Everything has to be a separate image.
2. Do not stack the gift card and receipt.
3. Do not blur or mark on the gift card and receipt.
4. Kindly change the file size to a smaller size.
5. Kindly ensure that the images are clear and show all four corners.

You can PM me the reference number here so I can help you coordinate with the team. All the best!
 

*Thread locked to curb the conversation to PMs.