Headset I ordered came with all wires, but had no small grey bag with dongle in it as shown in other unboxings online.
Question
Missing Dongle For Headset (BlackShark HyperSpeed X V3)
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+1Where did you’ve ordered it? Box was sealed properly?
IMO the best way is to just send it back to the seller, and get another unit.
- Razer Support
Hey there,
I understand that your Razer BlackShark HyperSpeed V3 X arrived without the wireless dongle. Could you please tell me where you purchased your Razer device? If you made the purchase through Razer.com, please send me a private message together with your order number, and I'll be happy to look into this for you.
Could you please tell me where you purchased your Razer device? If you made the purchase through Razer.com, please send me a private message along with your order number, and I'll be happy to look into this for you.
If you purchased the headset through a third‑party reseller, I highly recommend reaching out directly to the reseller from whom you bought the device. They should be able to assist you further with your concern and explore potential resolutions. Thank you for your understanding!
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