I am writing from Türkiye. I bought a Razer Blackshark V2 X, but the external cable for the microphone and the earbuds is missing. I bought it from BIM, it has a Bilcom warranty, I think I need to contact you first.
missing headphone part
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- Razer Support
Hi Zerios59,
I understand your concern about the missing external cable for the microphone and earbuds for your Razer BlackShark V2 X.
Since you purchased the product recently and some items are missing, I recommend reaching out to the reseller, BIM, directly. They should be able to assist you with missing parts or provide a replacement. Ensure you have your purchase receipt handy for a smoother process. All the best!
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