I mistake and scratched 5 figures 

Hi frontHotPinkconnect524,

Thanks for reaching out to me. Unfortunately, I have limited access to this part of our system. However, I suggest that you submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. You can PM me your case ID number here so I can help you coordinate with the team. All the best!

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