For the Razer Gold concerns, kindly Submit a Ticket or reached out to our customer service via Live Chat by clicking the green chat button.
Please make sure to include all relevant information and photos of the card with an over-scratch code. Kindly ensure to follow the specifications as below:
1. Everything has to be a separate image. 2. Do not stack the gift card and receipt. 3. Do not blur or mark on the gift card and receipt. 4. Kindly change the file size to a smaller size. 5. Kindly ensure that the images are clear and show all four corners.