I have been having issues with missing PIN numbers on purchased cards. One card purchased for $100 is missing the final sequence of numbers, but Razer is confusing this with another card/ticket I submitted.

I also just purchased a $50 card on 4/20/2024 and the middle sequence of numbers are missing. After submitting a ticket I was told this card was used on 4/22/2024. I didn’t redeem this card and the card was in my control the entire time. Besides, you cannot read the middle sequence of numbers, because if I could I would have redeemed the card myself.

Razer seems to have an issue with their PIN numbers. I have noticed that it is tied to the color of the strip on the card with the light green/blue backgrounds appear to be the cards with the most issues.

Razer is now creeping up on my list of cards to avoid purchasing as gifts right after Google Play.