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Question

missing product

  • October 5, 2023
  • 1 reply
  • 74 views
J

Hello, I'm from Brazil(sorry for the English) and I'm trying to purchase the Razer Kraken V3 Pro Wireless, but the product is out of stock in the country, so I thought about buying it in the next country, in Paraguay, but the product is out of stock there too, so I thought about see something like importing from the United States, but on Amazon for example there was only one available, until I resolved this situation, it has already sold out too, I would like to know if there is any reason for the product to be out of stock in several countries, if it is because lack of parts, if a possible launch is close...? and if so, does anyone know the date of a possible normalization.I tried to contact Razer's email, but I didn't get a response even after 3 days

    1 Reply

    K

    Hello! It's not uncommon for popular products like the Razer Kraken V3 Pro Wireless to go out of stock due to high demand or supply chain issues. It could be related to a shortage of parts, logistics delays, or production challenges. Unfortunately, specific information about the cause and restock dates may not be readily available. Razer's customer support should eventually respond to your email, but it may take some time given their workload. Keep an eye on their official website or social media for updates on product availability.  Have you explored the New Heights Podcast Merchandise? Could you please direct me to where I can find this for my friends for the Halloween event?

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