I placed an order on April 05 2024. On May 10th I received an email saying that it was shipped. Come June, concerned that my package still hadn't arrived, I reviewed the order history and noticed that it said "your package is Undeliverable" . As soon as I noticed this, I emailed the company on June 6th. A month goes by, & no response. I then submitted a ticket on July 9th (CASE # 240710-000554). STILL NOTHING. NOT A WORD. What’s going on with this company? Did I get scammed? I’m seeing several similar questions/reviews from other customers. Does anyone know an actual way to get in touch with customer service?
Question
Missing shipment
This topic has been closed for replies.
- Razer Support
Hello wcalhoun93,
Upon checking, your case was misrouted and is now closed. No worries. I have created a case and escalated our concern to our Order Support Team so they can check your order and investigate the issue. If you need further help, don’t hesitate to PM me. I’m here to back you up. Take care!
*Thread locked to curb the conversation to PMs.
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