Missing wireless dongle for viper V3, staff would not help | Razer Insider
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Question

Missing wireless dongle for viper V3, staff would not help

  • 8 September 2024
  • 1 reply
  • 9 views

Hi all i recently purchased my viper V3 Pro and the wiresless dongle was not inside the box. i went back to the store, they just told me i was lying and i had lost it within the 1 day of purchasing the product. am i able to get a replacement one sent to me? i am sure this should still fall under warranty.

Hello there!

 

Thanks for alerting us about this. Where specifically did you purchase it? Also, could you send me some photos of what’s inside the retail box? Please let me know via PM along with your Razer Viper V3 Pro’s serial number so I can look into this.

 

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