Hi AntiqueRubysecrettech923,

For any Razer Gold-related issues, please submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right. This will allow you to get your concerns addressed in real-time. If you already have an existing ticket, please send me the reference number through PM, and I will coordinate with the support team. Best of luck!

Please note that you should not send an email to  <EMAIL_EDITED>@outlook.com as this is not associated with Razer or the Razer Gold Team.

​*Thread locked to curb the conversation to PMs.