mistakely scratch of my razor card | Razer Insider
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mistakely scratch of my razor card

  • November 12, 2025
  • 1 reply
  • 19 views
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I mistakenly scratch of my razer card of $200 can you help me out 

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • November 12, 2025

    Hi byteFulvousTANZANITE799,

    Unfortunately, I have limited access to this part of our system. However, I suggest that you Submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and photos of the card with an over-scratch code. Kindly ensure to follow the specifications as below:

    1. Everything has to be a separate image.
    2. Do not stack the gift card and receipt.
    3. Do not blur or mark on the gift card and receipt.
    4. Kindly change the file size to a smaller size.
    5. Kindly ensure that the images are clear and show all four corners.

    You can send me a PM with the reference number so I can help you coordinate with the team. All the best!

    *Thread locked to curb the conversation to PMs.

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