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mistakenly cmsc

  • October 30, 2025
  • 1 reply
  • 16 views

I mistakenly scratched out some numbers on my card 

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1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • October 30, 2025

Hi greatCoralRedinfo251,

Unfortunately, I have limited access to this part of our system. However, I recommend submitting a Ticket or using our Live Chat by clicking the green chat button at the bottom right for real-time assistance. To expedite the process, please include all relevant information and photos of the card with an over-scratch code. Ensure the following:

  1. Each item should be in a separate image.
  2. Do not stack the gift card and receipt.
  3. Avoid blurring or marking on the gift card and receipt.
  4. Reduce the file size if necessary.
  5. Ensure images are clear and show all four corners.

Save these files using any online drive account listed here. You can then send me the reference number, and I will assist in coordinating with our team. All the best!

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