Monitor not detected connected to Thunderbolt dock, SSD drive not detected installed in Thunderbolt dock

Damocles66 · 2025-12-19T00:29:55+00:00

I have purchased and installed the Thunderbolt 5 dock on my Laptop. The Synapse software sees it, and I can control lighting; however, when I plug in my monitor, it will not work and Windows will not see it. Also, the installed SSD drive is not detected, accessible or viewable to use. Please help.

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