My mouse isn’t moving but all the other buttons are working fine on it but the cursor wont move and Razer synapse doesn’t detect it aswell on a Razer death adder essential 2021
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mouse
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- Razer Support
Hey there,
I understand that your Razer Deathadder Essential cursor is not working properly. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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