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Question

mouse already registered

  • January 21, 2025
  • 1 reply
  • 37 views
H

hi.

purchased a deathadder essentials 2021 on 19/01/2025 when trying to register product I get the message that it has already been registered, also synapse does not recognise mouse,  please advise

 

kind regards

 

rz01-03850100-r3m1

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    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • January 22, 2025

    Hi hitWildWatermeloncafe641,

    Please PM me the device proof of purchase so I can verify the reseller if authorized by Razer. Save the shareable files via any online drive account listed here. I look forward to your response.

    *Thread locked to curb conversation to PM.

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