Mouse and Keybord like to stop responding | Razer Insider
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Case: 210401-001906

Mouse and Keyboard like to stop responding sometimes it's randomly, sometimes when I launch my a game such as Hitman, my VPN, Webcam, or OBS to livestream



I have uninstalled, and reinstalled the Synapse and Chroma software



Processor

AMD Ryzen 7 2700 Eight-Core Processor

Video Card

NVIDIA GeForce GTX 1050 Ti

RAM

64 GB

Operating System

Windows 10





Any ideas?
Turns out the issue is with Razer Cortex or Synapses since when I have those running and launch my VPN my mouse will freeze, and I will have to unplug it and re-plug it in or reboot to get the mouse to work again



Razer may want to look into this *if they even read this