I just bought a Razer Basilisk V3 Pro + Mouse Dock.
Ive had them for less than 2 days and the mouse dock has stopped charging.
i have swapped to different USB ports, looked for debris (nothing to really clean they are brand new), reset pc, verified all firmwares are updated.
I tried to charge to it on a different PC with no Razer software installed and it is still not charging.
it still displays RGB lighting, but it does not display battery life like it has done previously, and I left the mouse on for over 40 min and the charge has not changed.