Mouse dock pro charging | Razer Insider
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Question

Mouse dock pro charging

  • April 26, 2023
  • 2 replies
  • 230 views

LegendofKirby77

i just purcased a new mouse the Basilisk v3 pro with the mouse dock pro and they dont charge. at first when i put the mouse on it would charge then flash very fast. i would pull it off thinking something was wrong then now when i try to charge nothing happens

2 Replies

Crowned.Vulture

hello,

i had the same problem. there is an easy fix. it’s because of the Puck from your mouse. just push the puck and turn the puck until the 3 points on the puck is straight to the 1 point on your mouse. i hope you understand what i mean :3


  • Insider Mini
  • July 31, 2023

I’m getting this same issue with my naga v2 pro, and it’s incredibly frustrating. I’ve already had to send back the mouse and the dock, and it’s still happening. What am I missing here?