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- Razer Support
- 7593 replies
mohamedprogames
my mouse freezing when i flick. i need help plz
Were there any changes made to your device before the issue? Also, what's the model of the affected device? Try connecting the device to a different USB port or computer and check if the issue persists. If it is a wired mouse, ensure that is connected directly to a USB port, not on a hub.
- Razer Support
- 7593 replies
george198011
Razer Basilisk X not connecting properly what should I do?
Hello @george198011!
When did the issue start? Have you tried connecting the device to a different computer and check if the behavior persists? Feel free to send me a PM should you need additional assistance.
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