Few days ago I bought Razer Basilisk, plugged him in and everything was ok. But yesterday it froze - pointer was not moving, none button was working I also got msg from windows "razer synapse 3 stopped working".

I did replug and computer reset. Nothing. Mouse was dead. But for some reason lights on the mice were still ON. I have uninstalled Synapse 3 - still dead. Reinstalled it again - still dead.



Then i plugged him into different USB port - it become alive! But after few hours the same happened. Mouse froze and became dead



So now my Basilisk is plugged into 3rd USB port. 2 previous ports are dead but only for Basilisk. Other devices work fine in them. My previous mouse, smartphone, pendrive. Everything work in those 2 ports but not Basilisk.



Why? Does Basilisk suddenly got mad on these 2 USB ports? For some reason? And how much time it will take until my Basilisk will get mad on my 3rd USB port? A week?



My specs:

-windows 7 home premium sp1 x64

-MSI mobo on intel Z-77 chipset





Its my first Razer mice and its disappointing :(:(((( . I have never had such problems with mouse before. It should be simple - plug and play.



Any help? Any ideas? Why those 2 USB ports dont work with Basilisk anymore? Other devices have no problems with them.



Thanks for any help.