Mouse is not working as should | Razer Insider
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Mouse is not working as should

A
Hello i have problem with the mouse when starting up the pc: When i shutdown the pc and turn it on in the morning the mouse is working but stopping responding to my hand movement for sec in the middle Till i turn off the pc and unplug the cable from the tower, I'm not sure what to blame the psu mobo, however diff mouse is working ok thx aviv mouse - razer 8k psu - rm750x mobo - z690 gaming x
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3 Replies

O
There's a firmware update that's supposed to fix the issue. https://mysupport.razer.com/app/answers/detail/a_id/4540
FiszPL
1 person likes this
  • FiszPL
    FiszPL
A
  • aviv000
  • Author
  • 1 reply
  • July 1, 2022
sry i meant to say the mouse is working but stopping responding to my hand movement for sec in the middle already did the firmware, it helped
Razer.Zionzedd
Have you tried to clean re-install the Synapse application? If not yet, you can follow the steps here to proceed. If that didn't help, PM me the serial number so I can validate its specifications and look for other steps to help you resolve the connection issue of your mouse. *Thread locked to curb conversation to PM.
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