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Mouse non working

  • July 5, 2020
  • 1 reply
  • 18 views
Hello, I have a razer mamba tournament edition mouse and I have had no problem with it until now. all of a sudden this morning when I first turned on my laptop the mouse wasn't working, the led lights didn't turn on and I couldn't move the cursor. So I tried to plug the mouse on another laptop and it did work. At this point, I thought it was a problem with my own laptop's USB ports, but no, they were fine. In conclusion, I don't really know what is going on with my mouse, if anyone has had the same problem please contact me or help me. Thanks for your time ;)
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • July 6, 2020
    I highly recommend that you perform a clean installation of Synapse and mouse drivers following this guide. By the way, what Windows build versions do you have on both laptops?
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