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mouse not holding charge

  • January 14, 2025
  • 2 replies
  • 26 views

my razer viper ultimate mouse is not holding charge

tried several workarounds, updates

plugged in charging station to a wall charger - its not keeping the charge...

Best answer by FiszPL

Probably battery is dead. If you still have valid warranty - RMA it.

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FiszPL
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  • January 14, 2025

Probably battery is dead. If you still have valid warranty - RMA it.


Razer.sushi.boi

Hey, ​@psymajo!

 

It seems like we’re dealing with a hardware fault right here. When and where did you purchase it? Let me know via PM and include your device’s serial number so I can validate it and for proper documentation.

 

*Thread locked to curb conversation to PM.


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