the mouse cursor won't move but the buttons are working correctly. I feel like the mouse sensor is broken because I tried plugging it into another pc BUT I still had the same problems (buttons are working but the cursor won't move). Any help will be appreciated.
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Hi WinderX,
Did you already try the steps here for further isolation? If that didn't help, PM me the serial number so I can validate its model and share a copy of your receipt so I can check its warranty status before we start a case for a warranty claim. Thanks!
*Thread locked to curb conversation to PM.
Did you already try the steps here for further isolation? If that didn't help, PM me the serial number so I can validate its model and share a copy of your receipt so I can check its warranty status before we start a case for a warranty claim. Thanks!
*Thread locked to curb conversation to PM.
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