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Question

Mouse side buttons stopped working

  • March 28, 2025
  • 2 replies
  • 70 views

My back button on the side of the mouse has stopped working I bought this from Amazon UK a year ago. I want to make use of the 2-year warranty but cannot for the life of me find out how to do this. I've scoured the website and can't find any means of contacting razor or support. I posted on the Reddit sub and someone did answer but then ignored me. Can someone help me on this forum please?

2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • March 28, 2025

Go to https://mysupport.razer.com/app/warranty-support/ and submit a ticket - if the seller was amazon. If it was 3rd party company selling through amazon, then I’d contact them directly.


There's nowhere to raise a ticket on the link you gave!