Mouse wont start charging | Razer Insider
Skip to main content
Question

Mouse wont start charging

  • May 25, 2026
  • 1 reply
  • 36 views
Bannuy

I have Razer Viper Ultimate mouse and it wont start charging. With only charging cable Synapse wont even recognize it. I have already tried resetting it, updating drivers, other cables 

 

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge
Forum|alt.badge.img

Hey there, ​@Bannuy 

Thank you for sharing your concern here. Please try these troubleshooting steps on this link to help resolve the issue.
 

If the issue persists after performing the troubleshooting steps, please send me a private message along with your device's serial number and proof of purchase/receipt in PDF format so I can check its warranty details for a possible warranty claim. You can upload the screenshot using the link below and then send me a private message with the link once it’s uploaded.

https://imgur.com/upload


 

*Thread locked to curb conversation to PM. 

CookiesAccessibility statement