Muffled Sound with my Razer Kraken Headset | Razer Insider
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Hello there,

After searching on the internet for over an hour, I will try my luck here.



I bought the Razer Kraken headset from amazon a couple of days ago. Plugged the 3.5 mm cable directly into my tower and the sound is muffled like I'm swimming with Ariel under the sea.

What I have done is

uninstalled my audio driver from the sound setting,

uninstalled the Razer 7.1 Surround Sound program

restarted my computer several times

...... and yet, here I am with muffled headphones (debating on returning them because maybe I got a defect or something)



Computer is all updated as well.





Please help



Edit: ~bump~ I really don't want to hear under the sea anymore
I highly recommend that you test the headset on a smartphone. That way, you can isolate if this is a headset or an audio port/driver issue. Do send me the serial number so I can verify the model that you have. Let's continue from there.



*Thread locked to curb the conversation to PMs.
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