Multiple Kiyo Pro Cameras | Razer Insider
Question

Multiple Kiyo Pro Cameras

  • 14 December 2023
  • 6 replies
  • 146 views
F

Hi there, we’re a company developing a multi-camera setup. We’ve used other brands of USB cameras before and were impressed by the image quality of the Razer Kiyo Pro, however we have not been able to successfully extract video from more than one Razer Kiyo Pro camera at the same time. 

 

We were able to install two of them and we can choose to run and extract video from one or the other, but not both at the same time. The second camera lights up and then shuts down with an error message. This is in windows, if that matters.

 

Can you please clarify if this is at all possible? We would like to not spend developer’s time on an impossible task. And if that is the case is there a time frame when this will be possible? It’s a shame that a good camera has such limiting firmware/drivers. 

 

Thanks!

6 Replies

D

This is not possible since Razer Synapse 3.0 will not detect two or more devices with the same process ID (PID). This is the reason why the software does not detect both cameras or any peripherals with the same model.

Razer.Speedcr0ss

 

It is baffling that we could have two Kiyo pro cameras whit the old drivers/synapse but that it is no longer available with the new Razer Synapse 3.0 

Let's break what was working.Good job razer!

I was able to see both cameras for a time in OBS using synapse 3. So it may be still possible. But a further update or something else disabled this!  Only one Kiyo pro cam now. 

 

Thx.

techboxBlackShadows869

Is there a way to fix that? I use to be able to have 2 razer Kiyo running - now can only use one! Thanks

D

You should  be able to use both your cameras in OBS (my 2 kiyo pro work) but you won't be able to update or change parameters on one of them without disconnecting the other.

H

You should  be able to use both your cameras in OBS (my 2 kiyo pro work) but you won't be able to update or change parameters on one of them without disconnecting the other.

Ok, nice, so you saying I can use 2 Kiyo pro ultra’s in OBS for live streams, its just that if you want to change settings you have to switch them one by one?  I can live with that as long as I can get a feed from both of them in OBS that is good. 

So you still have Razer Central/Synapse running so cameras are using the manual settings from app?

D

Mines are not ultras, only pro hd. I suppose it’s the same problem with the cameras ids in synapse and should work in obs like mines. I’m not a pro in any of this : My 2 cams work in obs but I cannot see both in synapse and can only update them seperatly (unplugging one).

you can probably change some cam settings in osb.

 

H

Mines are not ultras, only pro hd. I suppose it’s the same problem with the cameras ids in synapse and should work in obs like mines. I’m not a pro in any of this : My 2 cams work in obs but I cannot see both in synapse and can only update them seperatly (unplugging one).

you can probably change some cam settings in osb.

 

Ok, cool, but both your cameras under OBS keep there settings right? say you have them both set to manual zoom and low light setting. I just want to make sure both cameras are using the synapse settings

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