Mute Key and Fn + F1 not working on Razer Blade Pro | Razer Insider

Mute Key and Fn + F1 not working on Razer Blade Pro

S
As the title says: My Mute Key and Fn + F1 are not working on Razer Blade Pro. Not sure what's the issue since they used to work fine before. Other Fn functions work fine.
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8 Replies

R
Userlevel 3
SiSung
Also which drivers should I update or reinstall?

Let me check on it. Can you send me your Blade Pro's serial number via PM?
S
Razer.Lauriat
I see. Did you make some changes with your PC prior to this? Have you tried updating/reinstalling drivers?

Also which drivers should I update or reinstall?
S
Razer.Lauriat
I see. Did you make some changes with your PC prior to this? Have you tried updating/reinstalling drivers?

I think the only main changes that happened were Windows updates. What's really interesting though is that the mute keys works fine right after starting the laptop however after a few seconds it stops working!
R
Userlevel 3
SiSung
I don't think it's a hardware problem. The fn + F1 is working now but the mute key on the top right worked for a bit just now and stopped afterwards.

I see. Did you make some changes with your PC prior to this? Have you tried updating/reinstalling drivers?
S
Razer.Lauriat
This could be a hardware issue. I just need to get a closer look and for it to be properly documented as well. Is it okay?

I don't think it's a hardware problem. The fn + F1 is working now but the mute key on the top right worked for a bit just now and stopped afterwards.
R
Userlevel 3
SiSung
Can I ask why? It's a key on the keyboard that doesn't work.

This could be a hardware issue. I just need to get a closer look and for it to be properly documented as well. Is it okay?
S
Razer.Lauriat
Can you send me a video of this via PM?

Can I ask why? It's a key on the keyboard that doesn't work.
R
Userlevel 3
Can you send me a video of this via PM?
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