My 7.1 activation code is missing | Razer Insider
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My 7.1 activation code is missing

  • October 11, 2024
  • 2 replies
  • 28 views

 

Hello, I recently bought the Razer Kraken V3 series, downloaded the applications, and the activation code arrived, but the last 5 digits were missing. Can you help?
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2 Replies

RCN_Djllama
Vanguard
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  • Vanguard
  • 125 replies
  • October 12, 2024

To get help with this, please contact Razer Support. Thank you! Remember to stay awesome and have a great day!!

https://mysupport.razer.com/app/home


Razer.Aero
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  • Razer Support
  • 3222 replies
  • October 12, 2024
Efeevre wrote:

 

Hello, I recently bought the Razer Kraken V3 series, downloaded the applications, and the activation code arrived, but the last 5 digits were missing. Can you help?

Hi Efeevre,

I’m here to help. Please be informed that the Razer Kraken V3 doesn't support Razer 7.1 Surround Sound. Instead, it has THX Spatial Audio integrated into your device. I suggest you follow the steps from this link to configure THX Spatial Audio for headphones on Razer Synapse. I hope this helps. Feel free to send me a PM with your device serial number if you need additional assistance. All the best!

*Thread locked to curb conversation to PM.


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