My Account got Temporary Locked | Razer Insider
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My Account got Temporary Locked

  • July 9, 2024
  • 1 reply
  • 143 views

firstPinkLavenderdata415
hello, can anyone help me, my account is temporarily locked, I just created an account and top up gold 75k and 120k, to top up acoin black desert, but when I top up I can't because I have to fill in my personal data and cellphone number. When I filled in my cellphone number, the OTP code didn't enter WhatsApp even though the number was correct, then I refreshed the page several times, and suddenly my account was temporarily locked until now. pls help me sir
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1 Reply

Razer.Aero
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  • Razer Support
  • July 10, 2024

Hi firstPinkLavenderdata415,

I’ve escalated your case to our Support Team to help you unlock your account. Please expect an email from our team within 24-48 hours. Should you need further assistance, do not hesitate to message me. Stay safe, and have a good one!

​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.