my account has been temporarily locked and i cant add my phone number | Razer Insider
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Question

my account has been temporarily locked and i cant add my phone number

  • June 22, 2025
  • 1 reply
  • 17 views

I can't update my phone number. It tells me that my account has been temporarily blocked. I have made credit purchases and can’t use them because I need to add my phone number but it tells me that it’s locked.

I would like to unlock it.

I have not received a response from support yet

This topic has been closed for replies.

1 Reply

Razer.sushi.boi

Hello there, ​@Mr.Pr4y3r!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.